Azamara Club Cruises
 
Azamara Club Cruises
Azamara Club Cruises
Azamara Club Cruises
Azamara Club Cruises
 
Our crew members take pride in themselves, and in representing Azamara Club Cruises; they maintain the highest professional standards, and exemplify Azamara standards in their overall appearance and attitude.

Just Be Yourself
If you take pride in who you are, and what you do; if you embrace every opportunity to make someone feel welcomed and special; if you can’t help but smile a friendly hello to each person you see, then you, too, can be part of our amazing team. We strive to make every guest experience extraordinary, by delighting them with genuine enthusiasm and personal service.

Looking Sharp!
To be amazing, you also need to look the part! Here are some tips our crew members keep in mind:

Personal Hygiene:
As representatives of our company, we expect our employees to always give our guests the impression of self-confidence, poise and pride, by keeping personal and oral hygiene a top priority at all times.

Perfumes and Fragrances:
Some fragrances can be overpowering, to avoid offending our guests, any perfume, cologne or after-shave should be light and fresh.

Cosmetics:
We prefer a tasteful and natural look; women who choose to wear makeup and / or nail polish should to select products that complement their skin tone, facial features, and uniform.

Tattoos and Piercings:
In order to portray a professional and hospitable image, we ask our employees to cover any visible tattoos when in uniform. Also, we ask them to refrain from displaying body piercings, except for the ladies, who are welcome to wear one simple, small, and elegant pair of earrings.

Hair and Hairstyles:
As hospitality professionals, we expect our staff to keep a "business-like" hair style. In other words hair should be natural colored, clean, and combed. For men, hair should be no longer than collar length. A well-trimmed beard or moustache is acceptable so long as the beard or moustache is fully-grown at sign-on. For women, hair longer than collar length should be pulled back neatly and away from the face.

Uniforms:
As a team, we like to project a consistent and professional image; this is why we have carefully chosen a uniform for each position onboard. Uniforms must be clean, pressed and in good repair at all times. But don't worry, looking your best is easy onboard Azamara Club Cruises, since all company logo uniform items are repaired and laundered at no cost to you. And don't forget to match your uniform with the appropriate business-like shoes!

Always be engaged.

  • Greet guests and coworkers from the heart, not half-hearted.
  • Don't just point to where a guest is requesting to go, escort him/her there.

Make it your own.

  • Don't pass on a problem… Make it your own.
  • Remember your ship is your home away from home. If you see any debris, pick it up or call Facilities, for assistance.

Anticipate guests' needs.

  • Anticipate needs and provide service before they need to ask for it.
  • Be attentive to guests' needs, go above and beyond.

Zealous approach to service.

  • Emphasize personalized service.
  • Always have a can-do attitude focused on exceeding guests' expectations.

Exceed expectations.

  • Find ways to make the guests' vacation experience memorable.
  • Acknowledge and help our guests all the time – onboard and at port, too.